Software upgrade planned Thursday, May 16 for emergency telephones at RTD A, B and G rail stations

Public emergency telephones at Regional Transportation District (RTD) A, B and G Line stations will be unavailable for a brief period beginning at 2 a.m. Thursday, May 16, as commuter rail concessionaire and operator Denver Transit Operators (DTO) conducts an upgrade to the system software and tests the phones. The outage is expected to last up to three hours as crews complete service upgrades to approximately 20 phones along these lines.

The emergency telephones, illuminated by blue light, connect customers at rail stations with RTD’s Transit Police. During the planned emergency telephone outage, customers can use the Transit Watch app to report suspicious behavior or call 911 to report an emergency.

The Transit Watch app is a quick, easy and anonymous way to report an incident. App users have the option of directly calling RTD's Transit Police or sending an incident message. The app can be downloaded for free on Android and Apple devices and can be used in English or Spanish.

Customers can also report safety and security concerns by calling 303-299-2911 or texting 303-434-9100.