Community Value

Each year RTD contracts with a third party to administer our Community Value Survey. The survey is sent to a random sample of community members and asks them to provide responses on their use of RTD, satisfaction level, and basic demographic information.

Value to the Community

Percentage of survey respondents who agree or strongly agree RTD adds value to the community.

Value to the Community

Partnership Engagement

Internally calculated ratio of successful partnership applications to agreements executed.

Partnership Engagement

Perception of Equity

Percentage of survey respondents who agree or strongly agree RTD is a diverse, equitable and inclusive community resource.

Perception of Equity

Enhanced Perception of Personal Security

Percentage of survey respondents who agree or strongly agree they feel personally secure while using RTD services.

Perception of Security

Increased Access to Service for Personals with Disabilities

Percentage of survey respondents who agree or strongly agree service is accessible to persons with various disabilities.

Access to Service for Personals with Disabilities

Perception of Access to Employment

Percentage of survey respondents who agree or strongly agree RTD serves employment centers.

Access to Employment

Impression of Mechanically Safe Vehicles

Percentage of survey respondents who agree or strongly agree RTD vehicles are mechanically safe.