Access-a-Ride Ticket Book Exchange
Customer Options for Unused 2020-2023 Access-a-Ride Tickets and Ticket Books
Use
Unused 2020-2023 Access-a-Ride paper tickets can be used for travel through January 31, 2024.
Exchange
Unused 2020-2023 Access-a-Ride paper tickets will be accepted for exchange through January 31, 2024. Customers can exchange for 2024 tickets by mail or in person at RTD Sales Outlets only.
The price of a 2024 ticket book is $27; the price of an individual 2024 ticket is $4.50. You will get a credit of $30 for each full 2020-2023 ticket book; you will get a credit of $5 for each individual 2020-2023 ticket. The value of your order must be higher than the amount of the credit. Use the charts below to determine the number of 2024 tickets you would like to receive, and the payment needed. For assistance, please contact Customer Care via the customer comment form or call 303-299-6000 (TTY 711).
Exchange In Person
You can receive credit towards purchase of full 2024 Access-a-Ride ticket books or MyRide stored value for up to twenty (20) 2020-2023 ticket books in person at RTD Sales Outlets at Civic Center Station, Union Station, Boulder Junction at Depot Square Station, and Denver Airport Station. Use the charts below to determine the number of 2024 ticket books you would like to receive, and the payment needed. Click here for RTD Sales Outlets addresses and hours. Exchanges cannot be made at third-party sales outlets such as King Soopers and Safeway.
Exchange By Mail
To exchange Access-a-Ride tickets by mail, use the charts below to determine the number of 2024 ticket books/tickets you would like to receive, and the payment needed.
Mail the expired ticket books and individual tickets along with a check or money order made payable to RTD to the
RTD Accounting Office
PO Box 9769
Denver, CO
80209-0769
Please include your name, address, preferred contact information, number of ticket book and individual tickets ordered, and number of ticket books and individual tickets returned. Please allow up to 30 days to receive your 2024 tickets.
| Number of Tickets Returned | Plus | 2024 Ticket Books to Receive |
|---|---|---|
| 1 | $22.00 | 1 |
| 2 | $17.00 | 1 |
| 3 | $12.00 | 1 |
| 4 | $7.00 | 1 |
| 5 | $2.00 | 1 |
| 6 | $24.00 | 2 |
| 7 | $19.00 | 2 |
| 8 | $14.00 | 2 |
| 9 | $9.00 | 2 |
| Number of Ticket Books Returned | Plus | 2024 Ticket Books to Receive |
|---|---|---|
| 1 | $24.00 | 2 |
| 2 | $21.00 | 3 |
| 3 | $18.00 | 4 |
| 4 | $15.00 | 5 |
| 5 | $12.00 | 6 |
| 6 | $9.00 | 7 |
| 7 | $6.00 | 8 |
| 8 | $3.00 | 9 |
| 9 | - | 10 |
| Number of Tickets Returned | Plus | 2024 Tickets to Receive |
|---|---|---|
| 1 | $4.00 | 2 tickets |
| 2 | $3.50 | 3 tickets |
| 3 | $3.00 | 4 tickets |
| 4 | $2.50 | 5 tickets |
| 5 | $2.00 | 6 tickets |
| 6 | $1.50 | 7 tickets |
| 7 | $1.00 | 8 tickets |
| 8 | $0.50 | 9 tickets |
| 9 | - | 10 tickets |
| Number of Ticket Books Returned | Plus | 2024 Ticket Books and Tickets to Receive |
|---|---|---|
| 1 | $1.50 | 1 book plus 1 ticket |
| 2 | $3.00 | 2 books plus 2 tickets |
| 3 | - | 3 books plus 2 tickets |
| 4 | $1.50 | 4 books plus 3 tickets |
| 5 | $3.00 | 5 books plus 4 tickets |
| 6 | - | 6 books plus 4 tickets |
| 7 | $1.50 | 7 books plus 5 tickets |
| 8 | $3.00 | 9 books |
| 9 | - | 10 books |
For each additional 2024 ticket book ordered, add $27. For each additional individual 2024 ticket ordered, add $4.50.