Online Application

Eligibility is established under Federal guidelines and is determined by the impact a disability or disabling condition has on one’s ability to use bus/rail service, not on the presence of a disabling condition.

Instructions

1. Fill out the online application- no need to print. Submit straight from the website.
2. Have a medical provider fill out the Medical Verification Form by hand. The Medical Verification Form is not submittable online.
   1. Return Medical Verification Form to RTD by fax at 303-299-2169 or by mail to:
      RTD c/o Access-a-Ride
      1660 Blake St
      Denver, CO, 80202
3. Once invited to do so by RTD (5-7 business days after complete application is received), schedule and attend in-person assessment at the certification center.

Attending the In-Person Assessment

Participate in an in-person certification appointment. RTD will provide transportation to this appointment if needed. ID photos will be taken during this appointment. Please let us know if you need translation of interpretation services for this appointment.

What to do on the day of your certification appointment

1. Wear clothing appropriate for the weather.
2. Bring the mobility aids that you primarily use (or will use) on public transportation. Note: our vehicles can accommodate a combined weight of up to 800 pounds.
3. Bring a photo ID card.
4. Bring someone to assist you with personal care tasks if needed.
5. If you use oxygen, bring enough for at least 3 hours.
6. Bring a snack if you feel you might need one.
7. Bring medications that you will need during the time you are away (up to 3 hrs).

Applications not completed within 90 days of submission will be considered withdrawn.

Important note: All determinations are made based on the information gathered from your application, medical verification form, and your assessment. Applicants who wish to appeal their eligibility determination will be provided with information on how to make an appeal when their assessment results are mailed.

Certification Center

The certification center run by MTM Transit is located at 3851 Steele St, Unit 1479 in the York Street Yards. When navigating to the center, please identify MTM as your location to obtain explicit directions.

Directions by Car

Directions by Bus