Title VI Program Update
Review RTD’s Draft for 2025-2028 and Share Your FeedbackHelp RTD Ensure Equitable Transit Services, Policies, and Decision-Making
RTD’s Title VI Program promotes fair, accessible, and equitable public transportation for all, regardless of race, color, national origin, or language ability. This program, housed in the Transit Equity Office, upholds civil rights laws by preventing discrimination and ensuring that historically underserved communities, including Black, Indigenous, and People of Color (BIPOC), low-income individuals, and linguistically diverse populations, have meaningful access to transit services.
The Federal Transit Administration (FTA) requires RTD to update the program every three years. The previous Title VI Program covered 2022-2025. This update will guide RTD’s policies and actions from 2025 to 2028. Before finalizing the program, we invite you to review and comment on the draft 2025-2028 Title VI Program by May 14, 2025 to ensure RTD achieves our community’s vision of transit equity.
Read the Draft Title VI Program UpdateProvide FeedbackProvide Feedback on the Program Update
There are three ways to provide feedback:Click here to fill out an online survey.
Submit your formal comment to the RTD Board of Directors via email at RTD.Directors@rtd-denver.com
The Transit Equity Office will present to the RTD Board of Directors for consideration and approval of the 2025-2028 Title VI Program Update at the Board Operations, Safety, and Security Committee meeting on May 14, 2025 as well as to the full Board on May 28, 2025. To speak during one of these meetings, and for remote/in-person meeting access and dial-in information, please refer to the Board Meeting Agenda for each meeting date.
RTD is committed to making it easy for everyone to provide comment on the Title VI Program. Language assistance, including translation and interpretation services, is available at no cost. Please contact 303-299-2051 or language.services@rtd-denver.com if language assistance is needed. RTD can also provide services such as Braille, large print, and accessible online documents for disability-related accommodations; please contact Gabe Christie at gabe.christie@rtd-denver.com or 303-299-2474.
Title VI Program Contents
The Title VI Program includes the following content. Sections marked with an asterisk (*) necessitate formal public comment:
| RTD’s Title VI policy statement | Describes RTD’s adherence to Title VI and how the agency informs the public of their rights under Title VI. |
| RTD’s Title VI complaint procedures | Illustrates RTD’s process for investigating customer complaints of alleged discrimination. |
| Complaints, lawsuits, and investigations | Summarizes allegations of discrimination complaints received since RTD’s last Title VI Program update. |
| Public Participation Plan (Attachment E)* (pages 133-250) | Outlines how RTD engages with the community to ensure that all voices, especially those from BIPOC and linguistically diverse communities, are heard in the agency’s transit planning and decision-making presents demographic data for RTD’s committees and outlines efforts to recruit diverse candidates. |
| Language Access Plan (Attachment F)* (pages 252-408) | Describes RTD’s current and planned efforts to enhance language accessibility, including translated materials, interpretation services, multilingual outreach, and data on linguistic diversity in RTD’s service area. |
| Equity analysis for facilities siting and construction* (pages 19-21) | Describes RTD’s framework for establishing whether the siting or location of a facility complies with Title VI and ensuring nondiscrimination requirements are upheld prior to the selection of a site. |
| Service and fare equity analyses | Includes all service and fare equity analyses conducted since the last Title VI Program update, such as the January 2025 Service Equity Analysis and the Zero Fare for Youth Program Continuation Equity Analysis. |
| Subrecipient monitoring process | Describes RTD’s process for ensuring its subrecipients abide by Title VI requirements. |
| Title VI policies* (pages 22-25) | Defines RTD’s major service change policy, disparate impact policy, and disproportionate burden policy as used in equity analyses. |
| Service performance monitoring* (pages 26 and 1003-1022) | Includes a recent report that compares RTD’s performance on six metrics — stop and station amenities, vehicle loads (e.g., overcrowding), revenue hours, on-time performance, vehicle assignments, and service availability — between BIPOC and non-BIPOC populations as well as low-income and non-low-income populations. |
| Demographic analysis | Discusses the geographic distribution of key populations throughout RTD’s service area. |
| Description of engagement efforts | Shows how RTD gathered input from its customers and stakeholders to inform the agency’s updated Title VI service policies and standards. |
Timeline
What to Expect and When
- July-December 2024: RTD staff draft changes to Title VI Program
- December 2024-January 2025: Proposed Title VI policies available for public comment
- January-March 2025: RTD staff incorporate feedback and draft Title VI Program update
- March-May 2025: Entire Title VI Program update available for public comment
- May 2025: Finalization of Title VI Program and adoption by Board of Directors
- May 14, 2025: Presentation to the Board Operations, Safety, and Security Committee
- May 28, 2025: Presentation to the entire Board of Directors
- May 30, 2025: Submittal to the Federal Transit Administration for approval and post to the RTD website
Contact Information
For additional information on the Title VI Program update, please contact RTD’s Transit Equity Manager at 303-299-2370 or transitequity@rtd-denver.com.