Code of Conduct

for Persons on RTD Vehicles, Facilities or Property

December 20, 2016

  1. Purpose:

    RTD desires to meet our constituents’ present and future public transportation needs by offering safe, clean, reliable, courteous, accessible and cost-effective service throughout the District. For the safety, convenience, and comfort of all persons, RTD has established this Code of Conduct (Code) setting forth rules prohibiting certain conduct that may in RTD’s sole determination adversely affect use, operation, or occupancy of RTD vehicles (including RTD buses, access-a-Ride vehicles, call-n-Ride vehicles, light rail vehicles, and commuter rail vehicles), facilities (including bus and rail stations, parking facilities, bus stops, bus shelters, plazas and fountains, and administrative, operational and maintenance facilities), or property. Any person who engages in prohibited conduct may be subject to enforcement ranging from a verbal or written warning, immediate suspension, or a criminal citation (see Section 5: “Enforcement”). Prohibited conduct is subject to reasonable modification under the Americans with Disabilities Act (see Section 4: “The ADA and Reasonable Modification”).

  2. Authority:

    This Code of Conduct was approved on December 20, 2016 by RTD’s Board of Directors.

  3. Prohibited Conduct:

    A person (including any combination of persons of any nature whatsoever, including but not limited to companies, clubs, associations, corporations, partnerships, and public entities) is prohibited from committing, attempting to commit, or assisting any other person or combination of persons to commit, the following acts on any RTD vehicle, at any RTD facility, or on RTD property unless otherwise specified in this Section:

    Fares / Locations
    1. Using any RTD services without prior payment of the proper fare.
    2. Being within any RTD fare paid zone without prior payment of the proper fare.
    3. Riding an RTD vehicle or being within any RTD fare paid zone without complying with RTD fare payment management systems (including but not limited to failure to obtain and keep evidence of payment such as transfers and tickets, and failure to tap smart card media in accordance with RTD procedures).
    4. Failing to possess or to purchase upon request fare of transportation when at an RTD transportation facility or station.
    5. Failing to obey any request from RTD to stand behind warning strips (including yellow tactile strips) or within other safe locations on RTD vehicles or property.
    6. Failing to leave an RTD vehicle upon reaching the destination for which fare was purchased.
    7. Unauthorized presence on any RTD vehicle, facility, or property after hours of operation or after the vehicle has reached its final destination.
    8. Unauthorized presence on any RTD property that is not open to the public.
    9. Crossing RTD rail tracks at any location other than at a traffic or pedestrian controlled intersection or at a designated pedestrian crossing.
    10. Violating the terms of, or failing to have possession of, an RTD Facilities Use Permit when required. Commercial activity and certain other activities require such a permit.
    Smoking / Eating / Drinking / Littering
    1. Smoking or vaping any substance including but not limited to tobacco (as defined in the Colorado Clean Indoor Air Act), or use of chewing tobacco, on any RTD vehicle or within any prohibited area. A “prohibited area” for purposes of this rule includes:
      1. Any RTD facility or property where smoking is prohibited by state or local law.
      2. Any indoor RTD facility
      3. Any outdoor or enclosed RTD facility or property where “no smoking” signs are posted.
      4. The area within a radius of 15 feet of the main entry or doorway to an indoor RTD facility.
    2. Consuming any alcoholic beverage or marijuana, or possessing an open container of any alcoholic beverage or marijuana, on any RTD vehicle, facility or property.
    3. Eating on any RTD vehicle unless and solely to the extent medically necessary.
    4. Drinking on any RTD vehicle (drinking permitted from containers with lids).
    5. Distributing or posting handbills in RTD vehicles, or on RTD property or vehicles parked on RTD property.
    6. Littering (including spilled food or liquids).
    Disturbances
    1. Disruptive behavior disturbing the reasonable comfort of other passengers or RTD personnel, including but not limited to disruptively loud talking or mobile phone use (use of mobile phone speakers is prohibited).
    2. Operating any device used to listen to music or other sound (other than a mobile phone when being used for communications) without earphones, or if with earphones at such a loudness level that the sound still causes a disturbance.
    3. Otherwise willfully making disruptively loud sounds.
    4. Soliciting or otherwise engaging in unwanted conversation with any other person while such person is a captive audience (i.e., standing in line for a vehicle, or while riding in a vehicle).
    5. Engaging in activities not authorized by RTD’s Facilities Use Policy.
    Occupancy
    1. Taking any animal onto a vehicle or within a fare paid zone unless (1) the animal is intended and trained to assist a person with a disability, (2) the animal is in training to assist a person with a disability, or (3) the animal is in an appropriate animal carrier (including locked, standard commercial containers in the underfloor luggage bays of regional bus coaches).
    2. Use of a light rail boarding ramp or bus wheelchair lift for other than disabled passengers, passengers with ADA mobility devices, or physically injured/elderly passengers, except with operator permission and with priority given to the above categories of passengers. (Ramps/lifts are not intended for patrons with luggage, shopping carts, or bicycles.)
    3. Possessing or transporting articles, baggage, or packages that are dangerous or that restrict free movement of passengers.
    4. Possessing or transporting any flammable liquid, combustible material, or other dangerous or hazardous item or substance such as gasoline, kerosene, or propane, including in a canister or machinery. Also prohibited on RTD vehicles are: car batteries, dollies, full size grocery carts, and large furniture items.
    5. Carrying any weapon, dangerous instrument (including but not limited to switchblade knife, gravity knife, box cutter, straight razor, razor blade not wrapped or enclosed in a protective covering, or sword), or any other item intended for use as a weapon, except to the extent and in the manner authorized by law. Legal firearms may be carried if they are unloaded and carried in an enclosed container which completely conceals the item from view and identification as a weapon. This paragraph does not apply to law enforcement personnel, and to persons to whom a concealed carry license for such weapon has been duly issued and is in force.
    6. Writing, marking, scribbling, defacing, or causing destruction on or to any RTD vehicle or property in any manner.
    7. Occupying more than one seat when to do so would interfere or tend to interfere with the operation of RTD’s system or the comfort of other users (subject to ADA reasonable modification; see Code Section 4).
    8. Lying on the floor, platform, stairway, landing, ground or conveyance.
    9. Sleeping or dozing where such activity may be hazardous to the person or others or may interfere with the operation of RTD’s system or the comfort of RTD passengers or patrons.
    10. Entering or remaining on RTD property while the person’s ability to function safely in the environment of a transit system is impaired by the consumption of alcohol or by the taking of any drugs.
    11. Camping
    12. Storing personal property (except for designated areas such as bike lockers/racks when using transit).
    13. Occupying or traversing landscaped areas (other than lawns intended for public use).
    14. Occupying any facility for more than 2 hours in a 24-hour period unless such extended occupancy is due to delay in transit service.
    15. Blocking or impeding the movement of another person or blocking an aisle, elevator, escalator, door or stairway with one’s body or any object, in a way that poses a danger, unreasonably impedes a patron’s movement, or displaces a person.
    16. Occupying, obstructing, or placing an item or object on any seat other than the single seat being occupied by the passenger, in a manner that restricts others from being able to use that seat (subject to ADA reasonable modification; see Code Section 4).
    17. Failing to clear a designated wheelchair/mobility device area upon RTD request.
    18. Impeding the safe boarding or exiting of passengers, or restricting the opening or closing of doors.
    19. Unauthorized use of an electrical or data outlet.
    Wheeled devices
    1. Using or riding a skateboard, inline or roller skates, bicycle, scooter, Segway, hoverboard, or other wheeled personal transportation device (unless used as a mobility aid for the disabled) on any RTD vehicle, facility or property (strollers, non-ridden and non-straddled bicycles, and wheeled luggage are permitted);
    2. Using any wheeled device unsafely (i.e., in a manner that could cause injury to the rider or other patrons).
    3. Placing a bicycle on any RTD vehicle in other than designated locations or without staying next to the bicycle.
    Sanitation
    1. Bathing or washing clothing in RTD restrooms.
    2. Walking in a vehicle while barefoot.
    3. Putting shoes/feet up on a seat on a station, platform, or vehicle.
    4. Fouling any seat or other area (other than designated trash receptacles) with liquids, soils, greases, oils, foods, litter, urine, feces, other bodily fluids, or any other substances.
    5. Causing disruptive odor (subject to ADA reasonable modification; see Code Section 4).
    6. Spitting, urinating, or defecating other than in facilities intended for such purposes.
    7. Engaging in public nudity or indecent exposure.
    8. Exposing one’s anus or genitals.
    Other Prohibited or Illegal Activity
    1. Any illegal activity under any applicable federal, state or local law, ordinance or regulation, including but not limited to: assault, menacing, theft, possession of illegal drugs, counterfeiting, littering, vandalism, hindering public transportation (CRS 18-9-114), and endangering public transportation (CRS 18-9-115).
    2. Failure to obey any directive from an RTD employee or representative related to RTD operations. For example, RTD’s Trailblazer Operators Guide contains many procedures and requirements related to ADA policies, including wheelchair securement, boarding with strollers and other large items, passenger locations on vehicles, and other topics.
  4. The ADA and Reasonable Modification:

    Under the Americans with Disabilities Act (ADA), transportation entities are required to make reasonable modifications to their policies, practices and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities. In accordance with this directive, RTD will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services. RTD will make reasonable modifications to its policies, programs, and procedures applicable to its transportation services, when necessary to avoid discrimination and ensure accessibility for people with disabilities. There may be certain situations when RTD’s policies and procedures do not achieve ADA objectives/accessibility. A modification to these policies and procedures may be needed to ensure that a passenger with a disability has access our services. Examples of reasonable modification can be found on RTD’s website under the Accessibility section. When making a reasonable modification for an individual with a disability, the modification is not intended to:

    •  Cause a direct threat to the health and safety of others
    •  Create undue financial and administrative burdens
    •  Constitute a fundamental alteration to a service
    •  Be more than necessary to provide equal access to an RTD service

    Any questions or concerns on reasonable modification should be directed to RTD’s Division of Civil Rights, ADA Managers Office: 303-299-2221.

    If violations of this Code of Conduct appear or are claimed to be caused by a disability, RTD personnel are to contact Dispatch or Security for advice and assistance.

  5. Enforcement:

    RTD will comply with the Americans with Disabilities Act and Title VI of the Civil Rights Act in the administration of this Code of Conduct.

    If violations of this Code of Conduct appear or are claimed to be caused by a disability, RTD personnel are to contact Dispatch or Security for advice and assistance.

    A person who engages in any of the above prohibited conduct may be warned and/or ordered to immediately exit the RTD vehicle, facility, or property by an RTD Transit Police Officer, an RTD Transit Security Officer, an RTD Bus/Light Rail/Commuter Rail Line Supervisor, or other authorized RTD personnel. Such personnel are authorized to issue an order to the person to exit RTD property for up to the remainder of the service day.

    Situations where a person refuses to leave an RTD vehicle, facility, or property after being ordered to do so may be considered trespassing and may be referred to law enforcement personnel

    A person who engages in any of the above prohibited conduct may also, or instead, be issued a suspension by RTD, suspending the person from all RTD vehicles, properties and services for a determined amount of time pursuant to RTD’s Service Suspension policy and procedures.

    A person ordered to leave or suspended from RTD property will not be entitled to any refund of unused fare media that may expire during the time of the person’s exclusion.

    Suspension or orders to exit RTD property may be appealed pursuant to RTD’s Service Suspension policy and procedures.

    In addition to any other enforcement under this Code, riding an RTD vehicle without evidence that the proper fare has been paid may be treated in accordance with Colorado Traffic Code 42-4-1416.

    In addition to any other enforcement under this Code, illegal activity may result in citation under any applicable federal, state, or local law, regulation or ordinance, including Colorado State Statutes 18-9-114 - Hindering Transportation (Class 2 Misdemeanor), and CRS 18-9-115 - Endangering Public Transportation and Utility Transmission (Class 3 Felony).

    This Code of Conduct does not seek to limit, replace, or conflict with any federal, state, or local law, regulation or ordinance, and does not limit or prevent any law enforcement agency or entity from taking any lawful action against any person on any RTD vehicle, facility, or property.

    * RTD Facilities which are leased or operated by third parties may impose different or additional rules, restrictions or codes of conduct.